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Dorman Training: Webcast Wednesday

April 8, 2020

Free Online Live Technician Training Every Wednesday Through MayAPRIL 6, 2020 It’s a challenging time for auto repair professionals, but that doesn’t mean that downtime in the shop needs to be wasted time. To help service technicians make the most of the current situation, Dorman Products, Inc. is partnering with Technicians Service Training (TST) and […]

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The Necessity of Service Advisor Training

March 31, 2020

Sally Whitesell president of Fixed Ops University bases her service advisor training on a simple premise: “If it doesn’t get results, throw it out!” “Customers today have high expectations for customer service. If your service advisor training isn’t resulting in higher customer satisfaction immediately, it’s not working.” Whitesell, who worked as a service manager before […]

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Effective Training for Short Attention Spans

Are you having problems getting your Fixed Ops team to pay attention and retain the information from your training programs? Are you conducting training sessions without getting results from your trainees? Are they insubordinate, lazy, or just plain bored? Most of your people have good intentions and are not trying to ignore the information being […]

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Sachs Clutch Technology

Instructor: Dirk Fuchs, ZF Aftermarket Technical Training Manager All fundamental facts about the tasks and functions of a clutch system will be defined. We will cover physical foundations of a clutch, specifically how to calculate the transferable torque of the clutch. This is the key to understanding the whole system, and to decrease mounting mistakes. […]

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Platinum Pass – 30 Day Free Trial

March 30, 2020

Keep your diagnostic skills sharp with The Network Academy’s Platinum Pass for the ability to access the information you need instantly for On-The-Job reference and training. Features & Benefits AVI Course Access  Standard Motor Products Course Access Comprehensive Quizzes and Testing Certificates of Course Completion

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Car Care Center Program

January 23, 2020

This video covers the benefits of being in the Care Care Center program.

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Protect Email Security and Avoiding Phishing Scams

October 22, 2019

Protect Email Security and Avoiding Phishing Scams “I don’t know this person, and I can’t identify this person.” Common sense dictates to ignore them or scrutinize this unidentified entity. However, Cyber Criminals still communicate personalized attacked through e-mail. Over 150 billion e-mails were sent in 2018, thus making e-mail one of the most effective ways […]

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Delphi Technologies Training Series: Making Sense of Sensors

August 15, 2019

Delphi Technologies will help the advanced automotive service technician “make sense of sensors” in this informative training program on vehicle electronics.  Senior Delphi Technologies instructor Dave Hobbs will cover sensor diagnostics with a meter and scan tool both on the bench and on the vehicle to help you go behind the DTC trouble tree when […]

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The Truth Behind Telematics Data – Your Future Is In Jeopardy

June 6, 2019

  It really is a great time to be an aftermarket automotive technician.  Engines are getting better year after year and the computers that make them perform really do make it easier to serve your amazing customers. As we watch the industry we are seeing a disturbing trend. Every year, gaining access to this data […]

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The Auto Care Association (ACA) and AVI (a Florida company) join forces in the fight for ownership, accessibility and privacy rights of car-generated data.

May 15, 2019 For Immediate Release Fort Myers, FL – Automotive Video Innovations (AVI) has donated their in-house studio time and staff to Auto Care Association’s President, Bill Hanvey, to produce an important Public Service Announcement (PSA) advocating for open and equal access to car-generated data. Bill Hanvey, President of Auto Care Association, “There is no larger issue […]

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LBT-363 Toyota Brands: Critical Scan Tool Analysis

May 24, 2019

Longtime AVI instructor Bill Fulton focuses this scan tool course on Toyota systems. Bill shows you how to quickly analyze data to get to the root of systematic issues, including using Global and Enhanced data to get your diagnostics started fast. O2 sensors, fuel trim data, MAF issues and more are discussed in several case studies […]

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LBT-345 Social Media: Be Where They Are

February 23, 2019

This course is will introduce you to social media and explain the importance of why your business needs to be visible there. Upon completion of this course, the participant will be able to: Recognize the importance of an automotive business being visible on social media Explain the basics of the top social media platforms Describe […]

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